Effective Date: May 19, 2026
This Privacy Policy explains how WordServe Literary (“WordServe,” “we,” “our,” or “us”) collects, uses, shares, and protects information when you visit or use wordserveliterary.com, communicate with us, purchase or request information about our books, subscribe to updates, submit materials, or otherwise interact with us online or offline.
By using our website or providing information to us, you agree to the collection, use, and disclosure of information described in this Privacy Policy. If you do not agree, please do not use the website or provide personal information to us.
1. Information We Collect
We may collect personal information directly from you, automatically through your use of the website, and from service providers or other third parties that help us operate our business.
Information You Provide to Us
- Contact information: such as your name, email address, mailing address, phone number, and organization or company name.
- Account or communication information: such as messages you send to us, support requests, event inquiries, newsletter preferences, survey responses, or other communications.
- Submission information: such as manuscript queries, proposals, writing samples, author biographies, illustrations, artwork, publishing history, project descriptions, and related files or metadata that you choose to send to us.
- Marketing and event information: such as preferences for receiving newsletters, book announcements, author events, launch promotions, or similar updates.
Information Collected Automatically
- Device and usage information: such as IP address, browser type, operating system, device identifiers, pages viewed, referring URLs, time spent on pages, links clicked, and general location inferred from IP address.
- Cookies and similar technologies: such as cookies, pixels, tags, analytics tools, and similar technologies used to remember preferences, understand website performance, improve content, and support marketing or advertising where applicable.
- Email interaction information: such as whether you open emails, click links, or update subscription preferences, where our email platform provides this information.
Information From Third Parties
We may receive information from vendors, retailers, distributors, payment processors, analytics providers, mailing platforms, event partners, social media platforms, publicly available sources, or other third parties where permitted by law.
2. How We Use Information
We may use information for the following purposes:
- To operate, maintain, personalize, and improve our website, books, services, communications, and business operations.
- To respond to questions, inquiries, submissions, proposals, rights inquiries, permissions requests, or other communications.
- To evaluate manuscripts, proposals, author materials, illustration or design submissions, and other publishing-related opportunities.
- To send newsletters, announcements, promotions, event notices, author updates, and other marketing communications where permitted by law.
- To manage contests, giveaways, events, surveys, reader programs, launch teams, or promotional activities.
- To analyze website usage, measure campaign performance, troubleshoot problems, protect security, and prevent fraud or misuse.
- To comply with legal obligations, enforce our terms, protect our rights, respond to lawful requests, and resolve disputes.
- For any other purpose disclosed to you at the time information is collected or with your consent.
3. How We Share Information
We may share information in the following circumstances:
- Service providers and vendors: with companies that help us host the website, send emails, manage analytics, provide customer service, store files, conduct marketing, or support business operations.
- Publishing and business partners: with authors, agents, editors, designers, printers, distributors, retailers, event partners, or other publishing-related partners as needed to evaluate, publish, promote, sell, distribute, or support books and related projects.
- Legal and safety purposes: when we believe disclosure is necessary to comply with law, legal process, governmental requests, enforce agreements, prevent fraud, protect security, or protect the rights, property, or safety of WordServe, our users, authors, customers, or others.
- Business transfers: in connection with a merger, acquisition, financing, reorganization, sale of assets, bankruptcy, or similar business transaction.
- With your direction or consent: when you ask us to share information or otherwise consent to the sharing.
We do not knowingly sell personal information in the ordinary sense of exchanging it for money. Some privacy laws define “sale,” “sharing,” or “targeted advertising” broadly to include certain advertising or analytics activities. If we engage in activities that require opt-out rights, we will provide the notices and choices required by applicable law.
4. Cookies, Analytics, and Tracking Technologies
Our website may use cookies and similar technologies to help the site function, remember preferences, understand traffic, improve content, measure marketing effectiveness, and support advertising or remarketing where applicable. You can usually set your browser to refuse cookies or alert you when cookies are being used. Some website features may not function properly without cookies.
Some browsers offer a “Do Not Track” signal. Because there is not yet a uniform industry standard for responding to these signals, our website may not respond to them in all circumstances. Where required by law, we will honor applicable opt-out preference signals or provide other required privacy choices.
5. Email and Marketing Choices
You may unsubscribe from marketing emails by using the unsubscribe link in an email or by contacting us. Even if you opt out of marketing communications, we may still send non-marketing messages, such as transaction confirmations, account or order updates, policy notices, or responses to your inquiries.
6. Manuscript, Proposal, and Creative Submissions
If you submit manuscripts, proposals, query letters, artwork, ideas, creative materials, or related information, we may use and disclose those materials as reasonably necessary to review, evaluate, respond to, route internally, and conduct publishing-related business. Submitting materials does not create a confidential, fiduciary, agency, representation, publishing, or contractual relationship unless we enter into a separate written agreement signed by an authorized representative of WordServe.
You should not send information that you do not want reviewed or handled under this Privacy Policy and any applicable submission guidelines or terms posted on our website.
7. Data Security
We use reasonable administrative, technical, and organizational measures designed to protect personal information. However, no website, system, transmission, or storage method is completely secure. We cannot guarantee that information will never be accessed, used, disclosed, altered, or destroyed by unauthorized persons.
8. Data Retention
We keep information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including providing services, processing transactions, evaluating submissions, maintaining business records, complying with legal obligations, resolving disputes, enforcing agreements, and protecting our rights. Retention periods may vary depending on the type of information and the context in which it was collected.
9. Your Privacy Rights and Choices
Depending on where you live and subject to applicable law, you may have rights to request access to, correction of, deletion of, or portability of personal information, or to object to or restrict certain uses of personal information. You may also have the right to opt out of certain uses, such as targeted advertising, sale, or sharing as those terms are defined by applicable law.
To make a privacy request, please contact us using the information in the “Contact Us” section below. We may need to verify your identity before fulfilling a request. We will not discriminate against you for exercising privacy rights where prohibited by law.
Authorized agents may submit requests on behalf of a consumer where permitted by law. We may require proof of authorization and may ask the consumer to verify their identity directly with us.
10. Colorado and Other State Privacy Notices
If a state privacy law applies to our business, residents of that state may have additional rights regarding their personal information. These rights may include the right to know what categories of personal information we collect, use, disclose, sell, or share; the right to request deletion or correction; the right to opt out of certain uses; and the right to appeal certain decisions. We will honor applicable rights as required by law.
The categories of information we may collect are described in Section 1. The purposes for collection and use are described in Section 2. The categories of recipients to whom information may be disclosed are described in Section 3.
12. Children’s Privacy
Our website is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child under 13 has provided personal information to us, please contact us so we can take appropriate steps to delete the information where required by law.
13. Third-Party Websites and Services
Our website may link to third-party websites, retailers, social media platforms, event platforms, payment processors, or other services that we do not control. We are not responsible for the privacy practices, content, or security of third-party websites or services. Please review their privacy policies before providing information to them.
14. International Users
WordServe Literary is operated from the United States. If you access the website from outside the United States, you understand that information may be collected, processed, stored, and transferred in the United States or other jurisdictions that may have different data protection laws than your location.
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we update it, we will revise the effective date above. Changes are effective when posted unless a different date is stated. Your continued use of the website after a change means you accept the updated Privacy Policy to the extent permitted by law.
16. Contact Us
If you have questions about this Privacy Policy or want to make a privacy request, please contact us at:
WordServe Literary
Website: wordserveliterary.com
Email:
Mailing Address: 700 Colorado Blvd., #318, Denver, CO 80206