Jennifer L. FitzPatrick, MSW, LCSW-C, CSP, founder of Jenerations Health Education, Inc., is a national speaker, consultant, coach, and former psychotherapist. A member of Seth Rogen and Lauren Miller Rogen’s dementia non-profit HFC’s Care Advisory Board, she is the author Reimagining Customer Service in Healthcare: Boost Loyalty, Profits and Outcomes and Cruising Through Caregiving: Reducing The Stress of Caring For Your Loved One. A gerontology instructor at Johns Hopkins University, she is a frequent media contributor and has been featured in The Wall Street Journal, The Washington Post, Forbes, Fast Company, and on HLN, ABC, CBS, Fox News & Sirius XM. Jennifer also serves on the boards of both Salisbury University’s School of Health and Human Services and Maryland Lifespan’s Beacon Institute. A member of National Speakers Association, she earned their Certified Speaking Professional (CSP) designation that is held by less than 20% of professional speakers worldwide.
